Terms & Conditions

Welcome to Zilonay, Pakistan’s trusted online store for kids’ toys, walkers, and baby care essentials.
By using our website (zilonay.myshopify.com), you agree to follow our terms and conditions mentioned below. Please read them carefully before placing any order.

1. General

All products listed on Zilonay are subject to availability. Product details, prices, and descriptions may change without prior notice.
We reserve the right to refuse or cancel any order if suspicious, fraudulent, or incorrect information is provided.

2. Orders & Payments

Orders placed through our website will be confirmed once reviewed and processed.
Payment methods may include Cash on Delivery (COD) or online payment options (when available).
By confirming your order, you agree to pay the total amount listed at checkout.

3. Product Information

We strive to ensure all product descriptions and images are accurate. However, slight variations in color, packaging, or size may occur due to manufacturing or lighting conditions.

4. Pricing & Promotions

All prices on our website are inclusive of applicable taxes unless stated otherwise.
Promotional offers or discounts may be time-limited and are valid only for the specified duration.

5. Limitation of Liability

Zilonay shall not be held responsible for any indirect, incidental, or consequential damages caused by product misuse or delay in delivery due to uncontrollable circumstances.

6. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.